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Saturday, April 5, 2025

CLEAR Cancelling Some New Buyer Signups & Issuing Partial Refund

A number of readers who signed up for CLEAR membership and took half in the $75 Uber promo at the moment are seeing a no-notice cancellation of their CLEAR membership. It’s not clear (pun meant) why CLEAR determined to cancel these new memberships.

We wrote the opposite day about how CLEAR began including in a few of their phrases exclusions on ‘individuals getting a promo from their bank card’ from incomes the $75 Uber promo. I’m unsure how CLEAR is aware of who’s getting a promo from their bank card and who isn’t. Maybe the cardboard numbers point out which playing cards are Platinum playing cards, after which CLEAR cancels these memberships.

Surprisingly, these cancelled are getting discover of a $124 refund, not the complete $199. Apparently they nonetheless plan on sending out the $75 voucher, and are thus refunding solely $199 – $75 = $124.

My very own story from September 2024 is that I signed up for CLEAR membership, together with the $75 Uber promo. The identical factor occurred to me with my membership cancelled/prorated and I obtained a $124 refund credit score on my Platinum bank card assertion. I consider I acquired partial 12 months of CLEAR membership and many of the 12 months cancelled, however I’m not sure (didn’t use).

The $199 Amex credit score and $124 refund credit score each posted for me, and I acquired the $75 Uber voucher. I used to be proud of that final result and so I by no means dug additional into why they cancelled mine.

Curiously, I see in my CLEAR login that they invite me to enroll once more and get a $75 Uber voucher. If I get one other Platinum card I’ll strive that.

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