Thursday, September 19, 2024

[INTERVIEW] Journey Enhancements with Extra Rewards

At the moment we’re that includes Jennifer Johnson from Extra Rewards, who will share with us some journey enhancement options. Thanks for taking the time to reply our questions Jennifer and looking out ahead to what you’re engaged on too! 

1) Please inform us who you’re and what your function is with Extra Rewards?

I’m Jennifer Johnson, Loyalty Director for Extra Rewards and I’m accountable for driving buyer expertise and integrating the enterprise throughout all loyalty features. I’ve beforehand labored in various loyalty, partnership and advertising and marketing roles in organizations in Canada and the U.Ok. equivalent to London Medication, Tesco, Ford Retail and Information UK with particular experience in growing partnerships, loyalty and digital transformation in advanced companies.

a woman smiling for a picture

2) What’s Extra Rewards about?

Extra Rewards is one in every of Western Canada’s favorite loyalty applications. Hundreds of thousands of members acquire factors on their on a regular basis grocery spend at greater than 250 shops together with Save-On-Meals, PriceSmart Meals, Purchase-Low Meals, Nesters Market, High quality Meals, and City Fare, in addition to at lots of of accomplice places, equivalent to Panago Pizza, Jim Pattison Auto Group, Speedy Glass, and extra. Our members redeem their factors for rewards equivalent to free journey, groceries, present playing cards, and extra. It’s our manner of claiming thanks for procuring with us!

3) Seems like there have been some current enhancements to Extra Rewards Journey, Powered by Expedia. How is it totally different from earlier than?

Extra Rewards not too long ago launched the brand new and improved “Extra Rewards Journey, Powered by Expedia” platform, which unlocks an even bigger world of journey for Extra Rewards cardholders. This new partnership means clients can entry Expedia Group’s in depth breadth and depth of journey stock. And the brand new end-to-end Extra Rewards platform makes it simpler than ever to e-book. Utilizing the brand new Extra Rewards Journey, Powered by Expedia platform, cardholders have the selection of paying for journey via factors redemption or on-line fee. Members can redeem any variety of factors they select in direction of a journey reserving and even earn one level for each extra greenback spent via the platform — which means this partnership not solely unlocks straightforward journey redemption but additionally a brand new, thrilling option to earn Extra Rewards factors.

4) What else can we stay up for?

We’re at all times searching for methods to make the Extra Rewards program much more rewarding for our members. Throughout the final 12 months, we have now expanded our in-store redemption choices with the introduction of “Pay with Factors” and launched the brand new partnership with Expedia. But it surely doesn’t cease there. Our short-term roadmap contains much more methods so as to add worth, personalization, and ease to enhance our members’ expertise. Keep tuned for full particulars, however protected to say we’re very enthusiastic about our upcoming plans and members can count on extra massive issues to return quickly!

5) Any closing ideas?

As Pointshogger demonstrates, there’s a lot selection accessible as of late, particularly on the subject of loyalty. We’re actually grateful to our clients for partaking with our program and are working arduous to make this system even simpler and higher for them! Being thought-about one in every of Western Canada’s favorite loyalty applications will not be one thing we take frivolously. We’re proud to assist our members lower your expenses and make their {dollars} go additional.

To assist our members get much more worth from this system, we are going to proceed to increase the various methods to earn and redeem factors, equivalent to via our digital affords platform, My Gives, and our expansive accomplice community.

In case your readers wish to keep updated on all the purpose ideas and incomes alternatives with Extra Rewards, I like to recommend signing up for our weekly e-newsletter and following us on social media.

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